Refund Policy

• How to request a refund: You can request a refund through any of the following methods:
  • Email: Send your request to [email protected].
  • Online Chat: Request your refund via our online chat available on the website.
  • Check Document Section: You can also request a refund manually and instantly through the "Check Document" section.
• Acceptance of Requests: We accept all refund requests without asking for any reasons.
• Timeframe for Request: Refund requests must be submitted within 120 days from the receipt of our email confirming the successful payment. After this period, refunds will not be approved.

Response Time: Once received, your refund request will be processed immediately and a refund will always be issued. Please note that our response may take up to 24 hours.

• Multiple Orders: If you are requesting a refund for several documents, each request must be submitted individually.

• Processing the Refund: Once your refund is approved, it will be issued within 24 hours using the same payment method you used to pay for our services.
• Confirmation: A confirmation email will be sent to you as soon as the refund is processed.
• Payment Processing Time: Depending on your payment provider, the refunded amount may take up to 10 business days to appear in your bank/card statement.

If you require further information about our Refund Policy, please contact us using the contact form or via our online chat.